INSURANCE DISPUTES

When your insurer
lets you down — we step in

Insurance is meant to provide peace of mind and protect you when things go wrong. But too often, valid claims are unfairly denied, delayed, underpaid, or unfairly rejected adding  stress to an already difficult situation.

At Horsley Law we deal with both personal and commercial insurance Disputes. While the policies may differ in scale and purpose, both rely on trust—and when that trust breaks down, we’re here to help.

Personal insurance

This is designed to protect individuals and families from unexpected financial loss. Personal insurance focuses on safeguarding your home, belongings, travel plans, or personal wellbeing.

Whether it’s home insurance covering damage to your property, motor insurance for accidents or theft, or life and health cover for serious illness or loss of income, these policies offer peace of mind during life’s most difficult moments.

Commercial insurance

This is taken out by businesses to protect their operations, assets, and employees and is structured to address the risks associated with operating a business, including coverage for property, liability, employees, and business interruption.

Why claims are disputed

Insurance disputes are often caused by common issues—we’ve set out the main ones below which covers both Personal Insurance and Commercial Insurance.

  • Non-disclosure & misrepresentation
    Where Insurers allege you have failed to provide full and accurate information when taking out the policy.
  • Policy interpretation issues
    Confusion or disagreement over wording, definitions, and exclusions.
  • Delayed claims handling
    Excessive delays in assessing and settling valid claims.
  • Non-payment or delayed payment of claims
    Insurers refusing to pay or significantly delaying valid claims.
  • Underinsurance issues
    Claims being reduced or denied because the insured value is less than the actual loss.

Find out if you have a claim

If you believe you may have a claim, simply complete the request form and we’ll be in touch—or feel free to book a no-obligation call via Calendly to discuss your case.

Our insurance disputes services


Personal insurance

This is designed to protect individuals and families from unexpected financial loss. Personal insurance focuses on safeguarding

Read More

your home, belongings, travel plans, or personal wellbeing. Whether it’s home insurance covering damage to your property, motor insurance for accidents or theft, or life and health cover for serious illness or loss of income, these policies offer peace of mind during life’s most difficult moments.

Commercial insurance

This is taken out by businesses to protect their operations, assets, and employees and is structured to address the risks associated with

Read More

operating a business, including coverage for property, liability, employees, and business interruption.

CONTACT HORSLEY LAWCall us today, e-mail us or leave a message

FIND OUT IF YOU HAVE A CLAIMRequest free consultation

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